How to upgrade Symantec Endpoint Protection Manager Step by Step with Screenshot

Upgrade Symantec Endpoint Protection Manager-Click Next-Ofbit

In this article, we will learn how to upgrade Symantec Endpoint Protection Manager. This guide will help you to migrate and update Symantec Endpoint Protection Manager to the latest release 14.3.

As per Tenable, Symantec Endpoint Protection Manager installed on the remote host is affected by multiple vulnerabilities. Tenable recommend, upgrade to Symantec Endpoint Protection Manager v14.3 or later.

Symantec Endpoint Protection Upgrade Process


If you are thinking about the upgrade, you should have a solid understanding of your network topology and create a well-organized plan to maximize the protection of your network during the upgrade. Best practices involve the following steps:

Step 1: Create an upgrade plan
Step 2: Back up and prepare for disaster recovery (critical)
Step 3: Prepare Symantec Endpoint Protection managers
Step 4: Stop the Symantec Endpoint Protection Manager service
Step 5: Upgrade the Symantec Endpoint Protection Manager
Step 6: Upgrade the Symantec Endpoint Protection clients

To know more from the Symantec, click here.

If you want to install the SEPM server for the first time, I have another article for you.

Installing Symantec Endpoint Protection Manager 14.3 Step by Step Screenshot

Upgrade Symantec Endpoint Protection Manager


Step 1: Once downloaded the product, run the Symantec_Endpoint_Protection_14.3.0_Full_Installation_EN.exe

Step 2: On Symantec Endpoint Protection Installation Program dialog box, click Install Symantec Endpoint Protection.

Installing Symantec Endpoint Protection 14.3-Ofbit.in

Step 3: Upgrade the management server and console.

Click Next to begin the SEPM upgrade process.

Upgrade Symantec Endpoint Protection Manager-Click Next-Ofbit

On this screen, before click Next, close the below applications (recheck if running).

  • Symantec Endpoint Protection Manager remote and Web console.
  • Management Server Configuration and Migration wizard.
  • Database backup and restore Wizard.
Upgrade Symantec Endpoint Protection Manager Close and Click Next-Ofbit.in

On this screen, accept the Licence agreement and click Next.

Installing SEP 14.3 Accept Licence-Ofbit.in

Step 4: Symantec Protection Manager Database Backup

On this screen, the Installation wizard recommended that you first take a backup of the SEPM database if you have not done it recently.

Upgrade Symantec Endpoint Protection Manager-Backup-Next-Ofbit

If you have already took the back up, click Next.

If you choose the Backup database now, setup will cancel. Once the backup process completes, restart the SEPM installation.

Upgrade Symantec Endpoint Protection Manager-Backup-No-Ofbit

On this screen, the installer has determined that if your system meets the installation requirements or not.

Click Install to begin the Installation.

Upgrade Symantec Endpoint Protection Manager-Click Install-Ofbit

The Symantec Endpoint Protection Manager has successfully installed. Now click Next to begin the upgrade process.

Upgrade Symantec Endpoint Protection Manager-Installation-Done-Ofbit

Step 5: Upgrade Symantec Endpoint Protection Management.

Upon successful installation, This screen will come up, click Next to begin the server upgrade to v14.3.

Upgrade-Symantec-Endpoint-Protection-Manager-Click-Next-Ofbit.in

The management server upgrade process can take a long time to complete. You can see the individual process initiated by the upgrade wizard.

Upgrading schema, importing client packages, rebuilding database indexes.

SEPM-Upgrade Process-part-1-Ofbit

Upgrade Succeeded. Click Next.

SEPM-Upgrade-Process-part-2-Ofbit

Click Finish to start Symantec Endpoint Protection Manager.

SEPM-Upgrade-Click-Finish-Ofbit

Login to my SEPM console after upgrade. And here is the dashboard.

SEPM-Upgrade-Dashboard-Ofbit.in

Well, We have successfully upgraded the Symantec Endpoint Protection manager to the latest release v14.3.

I strongly recommend you to create a case with Symantec to know more about the known issues of the latest package (if any) and create a plan of action with the help of there experts.

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